Federico Consulting Inc.

A Fresno California Firm For All Your Information Technology Needs

Contact  |  Support  |  Home
Gold Service - Total Care Plan

Total Care Plan / Silver Service

Initial Site Survey (27-Point Network Audit)

 

A senior engineer will audit your network for potential problem areas as well as generate reports and create network documentation including:

  • Network security
  • Data back-ups
  • Virus protection
  • Spam filtering
  • Hardware integrity (check for pending failures)
  • System performance and trends
  • Overall network design and layout

Network Monitoring
This 24/7 network monitoring service allows us to watch every aspect of your network to detect and report problems before they escalate into downtime, data loss, or expensive repair issues. Some of the items we monitor include:

  • Server traffic and load
  • Hardware integrity and reliability
  • Storage space and availability
  • Back-up success and failures
  • Anti-virus protection
  • Uninterruptible Power Supply (UPS) monitoring

Annual On-Site Consultation

Yearly we visit you onsite to report our extensive analysis of your network’s trends, security, and performance, as well as to review your company’s goals and technology issues with you. This annual review allows us to make specific recommendations for improving your network performance, office productivity, and will help you plan and budget for future IT needs.

Guaranteed 4-Hour Response to Major Technical Problems

A Preferred Client Discount Rate of $95/hour

Virus Definition and Security Patch Updates

Creation of Acceptable Internet Usage Policy

Monthly Executive Summary Report

Total Care Plan - Gold Service Total Care Plan - Silver Service Compare All Total Care Plans