Total Care Plan / Silver Service
Initial Site Survey (27-Point Network Audit)
A senior engineer will audit your network for potential problem areas as well as generate reports and create network documentation including:
- Network security
- Data back-ups
- Virus protection
- Spam filtering
- Hardware integrity (check for pending failures)
- System performance and trends
- Overall network design and layout
Network Monitoring
This 24/7 network monitoring service allows us to watch every aspect of your network to detect and report problems before they escalate into downtime, data loss, or expensive repair issues. Some of the items we monitor include:
- Server traffic and load
- Hardware integrity and reliability
- Storage space and availability
- Back-up success and failures
- Anti-virus protection
- Uninterruptible Power Supply (UPS) monitoring
Annual On-Site Consultation
Yearly we visit you onsite to report our extensive analysis of your network’s trends, security, and performance, as well as to review your company’s goals and technology issues with you. This annual review allows us to make specific recommendations for improving your network performance, office productivity, and will help you plan and budget for future IT needs.Guaranteed 4-Hour Response to Major Technical Problems
A Preferred Client Discount Rate of $95/hour
Virus Definition and Security Patch Updates
Creation of Acceptable Internet Usage Policy
Monthly Executive Summary Report


